Our shop minimum for screen printing starts at 12 Shirts for a 1 color logo. If your design has more colors and or additional print locations the minimums go up as well. Contact us if you are not sure about your project.
What is the turnaround time for my order?
10 business days is our shop turnaround time from when order has been approved and payment has been made. If additional changes have been made to your order after approval and garments ordered please expect additional days added to your order.
What if i need my order faster than your turnaround time?
Depending on the scope of your order and time of the year, we can make rush orders happen. Please ask one of our customer service reps before placing your order. Rush order will be charged a rush order fee.
How do payments work?
We require 100% payment in full for first time customers before production begins. Deposits & term can be arranged for contracts business as well as current customers.
What is print ready artwork?
Print ready artwork is in a file format that we can use right from the get go. These native file formats would be .AI .PDF or .EPS. Please make sure all fonts are created to outlines. If your artwork was created in Photoshop we can accept it, as long as it was created in 300DPI or better. If your not sure how to get your native files contact the designer who created your design, They most likely have this file format. If you can't get your print ready artwork from the designer we can re-design or edit your artwork to make it print ready. Please ask us about associated design fees that will incur.
We can order sample garments before running production runs. However you will be charged full retail price and any shipping charges.
Can you match a Pantone color?
Yes, we custom mix all over our Water-based inks in house. Keep in mind certain printing process such as discharge printing can alter the color of your pantone. We recommend using are HSA inks if your need a exact pantone match. Also fabric construction and color can effect the color of your pantone.
Can you print water-based discharge inks on 50/50 blends or Tri-blends.
Absolutely, Keep in mind 100% cotton will give you the best results when using discharge inks. Blends and other synthetic fibers will leave a more muted or vintage look, which are actually pretty cool.
Does it cost more to print on darker garments?
If printing using our Discharge inks no, since we will not be needing a under-base. If you job requires HSA inks, than yes we would have to apply a under based. For instance if you job has a 1 color red logo on a black t-shirts and your job parameters require HSA inks, we would treat this as a two color job. We would need to print a white under-base ink, than over print with the specified red ink.
Can i mix and match shirts styles and colors with my order?
You can totally mix and match colors & styles as long as you meet the minimum order requirement. Keep in mind if your order is printed using discharge inks & you add some hoodies that are not 100% cotton, you will have varying print results. Additional fee will be added. Please contact us for more information.
Can i see a sample print?
We can offer sample prints on certain orders. Please contact us ahead of time.